Frequently Asked Questions

1. What documentation do I need to provide in order to open a new account?
2. Once I have completed the account opening requirements, will I ever be asked to provide documentation again?
3. Do I need to fill in another application form if I want to open a further account?
4. Why do I need to provide source of wealth documentation?
5. How do I inform you of a change of address?
6. How often do Anglo Irish personal savings interest rates change?
7. How can I complete a foreign exchange?
8. How can I send funds to Anglo Irish?
9. How can I access my funds?
10. Does Anglo Irish offer cheque book/credit /debit card facilities?
11. How will the European Savings Directive affect my account?
12. I am a depositor with Anglo Irish Bank Corporation (International) PLC. Are my funds secure?

1. What documentation do I need to provide in order to open a new account?

Please see the guidance notes on completing your application

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2. Once I have completed the account opening requirements, will I ever be asked to provide documentation again?

From time to time, we will undertake a review of your account. If our regulations have changed or we find that the identification documentation held on file is out of date or no longer valid, we may ask you to provide further documentation in order to meet our 'Know your Customer' requirements.

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3. Do I need to fill in another application form if I want to open a further account?

If the additional account is to remain in the same name as the existing account, with the same signing authority then you will simply need to telephone the Personal Savings Team or send us a signed instruction.

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4. Why do I need to provide source of wealth documentation?

To comply with Anti-Money Laundering Regulations when entering into a business relationship of any type, we are obliged to make enquires to ascertain the source of wealth of each individual client. This information is used to form part of our overall profile of how you will operate your account with us. We need to know both the 'source of funds' - where the funds are being transferred from, and 'source of wealth' - i.e. how the wealth was created. This information is completely confidential.

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5. How do I inform you of a change of address?

Change of address details can not be taken over the telephone. You need to send a signed fax or letter advising your new residential address and correspondence address (if different) details. You should also include your new telephone and email contact details. As an additional security measure a security call back may be made to confirm your instruction.

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6. How often do Anglo Irish personal savings interest rates change?

The rates on our instant access accounts are variable and are reviewed in line with major market movements. We are committed to keeping our accounts consistently competitive, giving you the reassurance that our interest rates will always be amongst the most attractive available offshore. For information on all of our rates including our Fixed savings accounts, please contact our Personal Savings Team.

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7. How can I complete a foreign exchange?

This can be actioned in two ways. You can send us a signed instruction advising the date that you wish the foreign exchange to be processed and advising that you are happy for us to use the prevailing rate on the day, or you can contact a member of our Personal Savings Team, by telephone. They will provide you with a foreign exchange rate and if you are happy to proceed with the exchange at this rate you will be asked to confirm this verbally and the exchange will take place immediately (all telephone calls are recorded). If you are wishing to make a payment out after you have completed a foreign exchange procedure, please be aware that the notice period applicable to your account will still apply and you will be unable to make a payment out until the relevant notice period has passed.

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8. How can I send funds to Anglo Irish?

The quickest and most efficient method is to send funds to your account by electronic transfer. You will find our routing details here. You can also send funds by cheque direct to our postal address, cheques should be made payable to yourself i.e. in the name of the account holder. The time that your cheque will take to clear is dependant on the currency of the cheque and the bank the funds are drawn on. A sterling cheque drawn on a bank in the UK will usually clear for interest purposes in 3 working days and be fully cleared in 7 working days. Cheques drawn on banks outside of the UK clearing system or foreign currency cheques however, can take anything up to six weeks to clear and can incur charges. Please see our Fees and Charges schedule for further details and for the limits in place for foreign cheque clearance.

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9. How can I access my funds?

Withdrawals can be made by signed instruction or by telephone if you have registered for this facility. Withdrawals can also be made through AngloConnect, our online banking service if you are a registered user. You can register here
http://www.angloirishbank.co.im/Online_Services/. Telephone and online withdrawals must be made to an account held in the same name as your account at Anglo Irish Bank. Payments out of your account can be made in most major currencies. Please see our fees and charges schedule for our most up to date fees for these services. Schedule of Fees and Charges.

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10. Does Anglo Irish offer cheque book/credit /debit card facilities?

We are a deposit holding bank and do not offer these facilities.

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11. How will the European Savings Directive affect my account?

This will depend on your individual circumstances. The European Savings Directive applies to the residents of the 27 European Union Member States shown below:

Click here to find out more about how the EU Savings Directive may affect you.

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12.I am a depositor with Anglo Irish Bank Corporation (International) PLC. Are my funds secure?

Deposits with Anglo International are also still protected by the Isle of Man Depositors' Compensation Scheme. This government-administered scheme covers individual deposit account holders in the unlikely event of a default. The scheme guarantees 100% of an individual's account balance, up to the first £50,000. Click here to go to the Isle of Man Government website and read more on the Isle of Man Depositors’ Compensation Scheme.

Additionally all deposits held with Anglo Irish Bank Corporation (International) PLC are fully guaranteed by our parent company, Anglo Irish Bank Corporation Limited (www.angloirishbank.com). It is important to note that the effectiveness of the guarantee can only be fully tested in the event a claim is made under this commitment.

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If you have any further questions, please contact our Personal Savings Team who will be happy to help.